What can we help you with?
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- I can’t sign in
- How do I post a comment?
- How do I share my VoiceThread?
- Audio or video recording errors
- My VoiceThread doesn’t play
- How do I submit my assignment?
- How do I grade student work?
- I can’t see comments on a VoiceThread
- Why do I have to verify my account?
- VoiceThread’s website doesn’t load at all
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- I need W-9 Information for adding VoiceThread as a vendor
- Does VoiceThread accept purchase orders (POs) as a payment option?
- How can I cancel my license?
- How can I cancel and delete my own personal account?
- I would like to schedule a phone call / screen share / demo to ask some questions.
- Why is there a charge on my credit card, and can I get a refund?
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Can't find what you're looking for? Contact us.
Contact Support
Thanks in advance for the feedback or feature request. We rely heavily on our community of users like yourself to help prioritize and guide the future development of VoiceThread.
We're sorry something isn't working as expected. We'll get back to you as soon as possible. You might find the answer to your question in the How-To articles.
Please see if your question is already answered here. If not, please send us a message and we'll be happy to assist you.
- I need W-9 Information for adding VoiceThread as a vendor
- Does VoiceThread accept purchase orders (POs) as a payment option?
- How can I cancel my license?
- How can I cancel and delete my own personal account?
- I would like to schedule a phone call / screen share / demo to ask some questions.
- Why is there a charge on my credit card, and can I get a refund?
Thanks in advance for the inquiry, we'll get back to you as soon as possible. Also, check out the Products page for details on the different services VoiceThread provides. If needed, download the VoiceThread W-9.
If you have questions about VoiceThread mobile, please be sure to visit the Mobile Support area. If you don't find the answer you're looking for, please use the form below to contact our Support Team.